Questions about The Silly Goose Toy Store .com

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How/where do I suggest a new product?

Email us: help@thesillygoosetoystore.com

How can I contact The Silly Goose Toy Store? TOP

The fastest way to get a response is to email us: help@TheSillyGooseToyStore.com A customer service representative will get back to you within 24 hours or less (usually faster).

You may also leave us a voicemail @ 206-350-3856.

What is your return policy? TOP

We trust that you will be happy with your order. If for any reason you are unsatisfied and desire to return an item you must email help@thesillygoosetoystore.com within 14 days of receipt of the order for return instructions. You will receive a full refund less shipping charges.

Some sale items are Final Sale. If you are purchasing a Final Sale item, it will be noted in the description.

*** In the unfortunate circumstance an item is damaged, you must notify The Silly Goose Toy Store immediately (within 24 - 48 hours) of receipt help@thesillygoosetoystore.com so that we may replace your order.

What is your Price Match Policy? TOP
If you find one of our excellent products at a lower price. Please call or email us with the details and we will do our best to beat and or match the price.

What is your Privacy Policy? TOP
The Silly Goose Toy Store appreciates your business and wants you to feel safe and secure shopping in our store. Any personal information obtained during a transaction is used solely to fulfill your order. We do not sell or distribute any of your information to anyone under any circumstances. Our site is tested and updated regularly to be as safe as possible. Please email us with any questions. help@TheSillyGooseToyStore.com

What is your Shipping Policy? TOP
At this time we are set up to fill orders in the United States. The majority of our products are shipped by UPS. Please allow a few days transit time in addition to 1-2 days processing. If an item has free shipping or ships with a different carrier it will be noted in the description. In the event an item is out of stock or on backorder you will be notified immediately and will have the option to change your order if you desire.